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Findings Link Network Security to Human Error

How secure is your network? A recent study by CompTIA links human error as the primary cause of security breaches. In fact, human error is at fault 58 percent of the time, as compared to technology error occurring 42 percent of the time. This survey of over 1500 business and technology executives points to the need to teach staff the importance of Network Security. Common Cybersecurity Threats Today’s businesses rely on a number of Cloud Services to maintain competitive edge, agility and efficiency. These applications run on a variety of devices including tablets, smartphones, and other mobile devices. Failure of employees to keep up with threats from social media and mobile malware can impact the security perimeter of your business. The more your employees know of the risks, the more likely they are to follow policies and procedures to help avoid compromise. Network Security Risks Big companies are big targets. Larger organizations may have big databases of customer information that may entice hackers to strike. However, larger organizations may have sophisticated threat detection to identify security breaches so they can respond quickly to a cyber attack. Alternatively, threats at smaller companies may go undetected. While the amount of data may not be as large, hackers may view smaller organizations as easy targets. What’s worse, smaller organizations may be less likely to recover from a privacy breach. Security Training for Your Staff There is a range of topics to address within your company. It is important for your team to understand the range of threats that can compromise your company data. Antivirus, Malware, Phishing and even SMS Phishing (SMISHING) are...

The Internet of Things (IoT) You Should Care About

The Internet of Things (IoT) is a term that describes everyday objects that have network connectivity, allowing them to send, receive and act on data. One day, everything that can be connected will be connected. According to the Computing Technology Industry Association (CompTIA) the number of “things” connected to the Internet will reach 50.1 billion by 2020. As the Internet of Things makes its way into our lives, what do you need to know to take full advantage? Internet of Things (IoT) in the Workplace Devices connecting to the Internet can provide a number of benefits and savings to business.  Smart controllers can regulate heating, cooling, lighting and more. This technology may cut energy costs and save you money. Hospitals can keep better track of pharmaceuticals, avoiding shortages while minimizing inventory. The Internet of Things can even collect data from mobile devices to see if online shoppers make it into your store to check prices or buy. With all of this data being collected and acted upon, it raises a number of issues around security, privacy and connectivity. Internet of Things is Built on the Cloud Windows powered desktops and laptops, while Android and IOS powered tablets and smartphones. It is expected that the Internet of Things will run on the Cloud. Cloud Services will deliver functionality, collect data, and eventually connect machines to other machines to analyze and take action on data collected by Internet of Things. Your business will need robust connectivity and a secure network to take full advantage of the Internet of Things. Securing Internet of Things Articles have already emerged about zombie refrigerators attacking...

Does Your Business Have a Backup and Disaster Recovery Plan?

Most businesses need a Backup and Disaster Recovery plan.  Disasters like fire, flood, earthquake, and more can bring your systems to a halt. Systems including order processing, invoicing, emails, call center, and business phone are critical for daily operations. Without a Backup and Disaster Recovery plan, organizations that encounter a disaster run the risk of going out of business. Here are some tips for getting your Backup and Disaster Recovery plan in place. Consider Risk of Downtime Understanding your business risk in the event of a disaster–and related downtime, data loss and other factors–is a good place to start. Factor in loss of productivity from your employees. This can be quantified by calculating employee salaries, wages and overhead for every hour of downtime. You can also calculate loss of revenue if you are unable to process orders, have to disrupt manufacturing, or lose the ability to fulfill customer demand. Also, add in any long-term damage from loss of reputation if you were to suffer a long-term outage. These costs easily add up to impact your company’s bottom line in the case of a disaster recovery scenario. Build  Your Backup and Disaster Recovery Plan Not all data is mission critical. Some systems may be more critical than others to get your company back operationally. Determine which systems are most important to your daily operations. Decide how much risk you are willing to take in terms of hours, days or weeks of downtime. Systems that keep your employees productive and revenue flowing in your business may need to take priority. You may need redundant failover for phones, email and order processing...

Tackling Cloud Security

Security is always top of mind with businesses migrating to the Cloud. Cloud Services are rapidly being adopted by most businesses today. According to IDC, the worldwide public cloud services market reached $45.7 billion in 2013 and is projected to grow at a compound annual growth rate (CAGR) of 23% through 2018. Cloud Security is an important consideration for businesses migrating to the Cloud. So, what are the top security concerns businesses face? Top Cloud Security Concerns CompTIA’s Ninth Annual Information Security Trends study identified system downtime/business interruptions, exposure or loss of data during file transfers to the cloud, and concerns over encryption of data (either transactional or at rest) as the top three issues identified by business owners and IT Professionals. In addition, respondents raised concern over complying with legal/regulatory requirements. What can a business owner do to migrate securely to the Cloud? Cloud Security and Compliance Most experts agree, start by understanding your Cloud Security requirements. If you have regulatory requirements, a Private Cloud solution may make it easier to comply with standards including HIPAA and PCI. However, this doesn’t mean you are more secure. Beyond encryption, having a solid strategy for using the technology in your organization is a key factor in Cloud Security. Employees: Key to Tackling Cloud Security Your employees may be your biggest threat to Cloud Security. Without the proper training, your employees may access your company’s Cloud Services from unsecure devices. This could cause security breaches and data leaks of privacy information. What’s more, it is important to control the adoption of Cloud Services within your business to help mitigate Cloud Security...

The Benefits of Fixed-Price IT Managed Services

More and more, we hear of security breaches that are derailing business’s activities, whether such problems are malicious software (“malware”) designed to grab privacy information from an employee, a computer crash or even a natural disaster such as an earthquake. A data breach can put customers’ personal information in peril, thereby causing embarrassment and even costing steep fines. This is why it is important to hire a reputable IT managed service provider before you need one. Businesses rely on their IT systems to do day-to-day business, and most of the time, things go as they should. But what about when they don’t? Proactive IT Support is Worry Free Taking a proactive approach to IT assistance is key. Before you need one, find a reputable IT provider. With your IT provider, draw up a managed service agreement/service level agreement so you know what services they will take care of – remote and local backup, recovering lost and corrupted files, network security updates and even unforeseen computer repairs. Keeping systems up to date will help prevent downtime. Proactive IT support converts the unexpected costs of reactive problem-solving into the more stable, budget-friendly cost of preventive maintenance and support. With fixed-price IT support, there are no surprises that can play havoc with the company’s budget and productivity. Aligning Your IT Service Delivery Costs With Business Value By fixing IT Service costs with an IT Managed Service agreement,  your service provider has incentive to proactively ensure everything is working smoothly. Instead of billing by the hour related to problems, a fixed-priced arrangement covers most incidents. It is in the best interest of your...

Every Cloud Has a Silver Lining: Business Benefits of Cloud Computing

Moving to the Cloud is a strategic, business-driven decision. Cloud Computing can offer a range of solutions to help drive business performance. Many businesses are migrating to Cloud Computing already. To ensure you get the most from your investment, you need to be able to determine how cloud solutions can help your business grow revenue, scale, accommodate teleworkers, let you move faster than your competition, and help you make your technology infrastructure costs more predictable.  Read on to gain an understanding of the many business benefits of Cloud Computing. Cloud Computing Saves on Upfront Costs Many popular Software as a Service (SaaS) and Infrastructure as a Service (IaaS) solutions are available on a subscription basis.  You won’t be paying for hardware, systems software, database or other upfront costs.  In most cases these recurring subscription fees move your capital expense to an operating expense.  However, you will need to plan for customization, migration and integration services to make Cloud Services that are robust and dynamic. Cloud Computing Provides a Faster Time to Market You won’t be waiting on hardware to deliver for your new Cloud Service.  In many cases you can deploy new Cloud Services on demand.  Additionally, your Cloud Service Provider (CSP) is responsible for keeping the systems up to date with the latest updates and upgrades.  SaaS providers can upgrade features and functionality during regularly planned maintenance windows. This keeps your systems up to date with the latest functionality and capability. The Predictable Cost of Cloud Computing Monthly subscription services provide business owners a predictable IT expense.  License policies based on number of users, usage and other predictable factors...